Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-marina-helicopter-ride.terratrek.net (hereafter referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our data collection, usage, and protection practices, ensuring transparency in how we handle user data.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines our practices when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting any websites linked to this Privacy Statement.
  3. Subscribing or unsubscribing from our newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide personalized services. These include:

  • Account Information: Details required to set up and maintain your account on our platforms.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Banking information, if you choose to store it for faster checkouts.
  • Purchase Information: Items bought through our services, purchase frequency, and transaction history.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for authentication and service delivery.
  • Location Data: Geolocation data to provide location-based services and personalized content.
  • Feedback: Reviews, comments, and responses you share with us to improve our products and services.
  • Social Media Information: User profiles and interactions from social media platforms when you connect them to your account.
  • Product Information: Details about products or services that interest you, including preferences and interaction history.

We collect this data through direct user input, website analytics tools, and other technological means. Third-party providers may also share personal data with us, adhering to their respective privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and providing basic functionality.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking website usage to improve performance and optimize content.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are satisfied or when data is no longer required by law, we securely delete or anonymize the information.

Security Measures

To protect your personal data, we implement robust security measures:

  • Employing encryption protocols for secure data transmission.
  • Utilizing secure third-party processing services to handle payment and sensitive data.
  • Regularly reviewing and updating our security practices to adapt to new threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or store personal data from children, and we urge parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data while we verify its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or lodge complaints, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring you are always informed about how we handle your data.

Contact Information

For any questions related to privacy, data management, or unsubscription requests, please contact us: